Refund and Returns Policy Overview Our refund and returns policy extends for 30 days. If more than 30 days have passed since your purchase, we regret to inform you that we can't offer a full refund or exchange.
To qualify for a return, the item must remain unused and in the original condition as received. It should also be packaged in its original wrapping.
Certain categories of products are ineligible for return. These include perishable goods like food, flowers, newspapers, or magazines. We also cannot accept items categorized as intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Certain categories of products are ineligible for return.
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
Additional Non-Returnable Items
To process your return, a receipt or proof of purchase is required. Please refrain from sending your purchase back to the manufacturer.
Partial Refunds
To process your return, a receipt or proof of purchase is required. Please refrain from sending your purchase back to the manufacturer.
Partial refunds may be granted under specific circumstances, such as:
- Books with evident signs of use.
- Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records.
- Items not in their original condition, damaged, or missing parts not due to our error.
- Items returned more than 30 days after delivery.
Refunds
Once we receive and assess your returned item, an email notification will be sent to confirm receipt. We will also inform you about the status of your refund application.
If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If the refund has not appeared in your account, please check your bank statement. You can also reach out to your credit card company, as processing times vary.
For further assistance, you can contact your bank. Refunds often require processing time before being posted.
If you've taken these steps and the refund remains outstanding, please contact us at wade4mayor.com.
Sale Items
Only regular-priced items are eligible for refunds. Sale items cannot be refunded.
Exchanges
We solely replace items that are defective or damaged. If you require an exchange for the same item, please email us at {email address} and send the item to: {physical address}.
Gifts
If the purchased item was designated as a gift and shipped directly to you, a gift credit will be issued for the return's value. Upon receipt of the returned item, a gift certificate will be sent to you.
For items not designated as gifts during purchase, or if the gift was shipped to the purchaser for later delivery, the refund will be issued to the gift giver.
Shipping Returns
You are responsible for covering the shipping costs for returning the item. Shipping costs are non-refundable, and the return shipping cost will be subtracted from your refund.
Shipping duration for exchanged products may vary depending on your location. For valuable items, consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee receipt of the returned item.
Need Assistance?
For any inquiries related to refunds and returns, reach out to us at {email}. We are here to help.
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